Enterprise AI – Transforming Business with Intelligence

Sudeep Srivastava July 17, 2024
ai for enterprise

Picture a business where manual operations, slow decision-making, and vast amounts of unstructured data has become a part of the process. It’s not difficult to imagine how these digitally outdated organizations would be struggling with keeping up with fast changing market demands – consequently failing to be efficient or productive enough to survive in the competitive space.

Without AI, companies get highly dependent on humans for even their most mundane processes leading to higher costs, increased error rates and a plethora of other factors restricting scalability.

Enter the inclusion of AI for enterprise – a change that has become too pivotal to ignore. By utilizing enterprise AI technologies, companies are able to integrate machine learning, natural language processing systems, predictive analytics tools and robotic process automation capabilities within their key operations. Integrations, which offer automatic solutions for monotonous tasks, diminish inaccuracies unlike before, and support speedy decision-making through a thorough analysis of large amounts of actionable information.

For entrepreneurs looking to create a resilient and forward-thinking enterprise, embracing AI technologies is crucial. Through this article, we would help you redefine how businesses operate, compete, and grow in an increasingly digital and data-centric world.

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How Does AI Fit into Enterprises?

Artificial Intelligence blends seamlessly into different aspects of a firm’s processes thereby shifting their operational basis. A PWC data suggests that AI has the potential to boost employee productivity by approximately 40% by 2035. This stems from the technology’s ability to handle repetitive tasks much quicker by automation as well as analyzing vast datasets leading to informed decisions within shorter periods of time.

Modern enterprise AI applications provide entrepreneurs insights into business operations and market trends, enabling them to stay ahead of their peers. Their use of predictive analysis helps in making future-oriented adjustments which has a direct impact on improving operational flexibility. Enterprise security is another area where AI plays a significant role. Given an increase in complexity of cyber threats, enterprise AI tools can easily recognize malicious activities and block them before a damage occurs.

Furthermore, the use of artificial intelligence for enterprise applications is known to foster innovation within enterprises. By analyzing market trends and understanding consumer behavior better, companies are able to develop new products and services that appeal to current customers on one side, while meeting emerging demands on the other.

Generative AI, a subset of artificial intelligence, is also becoming increasingly valuable for enterprises. This technology goes beyond traditional AI by creating new content, such as text, images, and even code. Businesses have been leveraging it to automate content creation, develop innovative marketing strategies, and enhance customer engagement.
While the conventional AI solutions address the automation and process betterment side of the enterprises, companies are exploring Generative AI to explore and streamline creative processes, reduce time-to-market for new ideas, and generate personalized customer interactions at scale.

These are only surface level examples of how artificial intelligence is not just an add-on but an integral part of modern business operations. When integrated correctly, it results in enhanced efficiency, improved decision making, strengthened security systems, and a plethora of other use cases that can help promote sustainable management within organizations.

The true essence of enterprise AI use cases can be understood only by studying the ground level impact of AI in enterprise.

Benefits of Incorporating Enterprise AI Solutions

Incorporating AI into everyday business operations holds the potential for delivering tangible, bottom line enterprise AI benefits that directly address the challenges faced by modern businesses:

1. Revenue Growth through Predictive Sales Analytics

Through predictive analytics, potential sales opportunities as well as segments of customers who are more likely to convert can be identified. Algorithms that bring AI into the enterprise are also capable of analyzing historical sales data and customer behavior, helping businesses forecast future sales trends while optimizing pricing strategies at the same time.

According to several reports, companies that have used artificial intelligence for predictive analysis have realized an evident increase in revenue after improving their sales forecast accuracy and targeting their marketing efforts more effectively.

2. Cost Reduction in Operations

AI can lead to significant savings because it is effective in automating routine processes. One of the enterprise AI examples can be seen in finance teams using AI-led automation to eliminate human involvement in invoice processing, expense management, as well as financial reporting. Companies that implement AI technologies in their financial domain often experience a significant reduction in operational costs, potentially saving millions annually.

(Also read: AI in Quality Assurance: The Next Stage of Automation Disruption)

3. Optimized Inventory Management

Demand forecasting powered by AI for enterprises helps reduce overstock and stockouts while predicting inventory needs accurately. This, in turn, improves turnover rates and lowers carrying costs. Companies that leverage AI for stock management tend to experience reduced holding costs and improved turnover, leading to enhanced operational efficiency.

4. Improved Talent Acquisition and Retention

Using tools running on smart enterprise AI strategy greatly improves the recruitment process as they can assess best candidate fit based on criterias mentioned in the job role description in addition to helping companies predict if an employee would leave after some time upon hiring them. Founders and CTOs who integrate AI into their enterprises typically see improved employee retention and lower hiring costs.

Also Read: 10 ways artificial intelligence is transforming the industry processes

5. Accelerated Research and Development

By analyzing massive datasets, systems that follow AI enterprise trends can speed up R&D and identify new product opportunities while optimizing the existing ones. Such fast paced innovation enables companies to introduce new products into the market quickly while at the same time maintaining competitiveness levels. Companies using artificial intelligence for research and development can successfully shorten the time to market for new products.

These specific, measurable benefits demonstrate the value of incorporating AI in enterprise operations. These advantages not only enhance the bottom line, but also provide enterprises with the tools to navigate complex business challenges and maintain a competitive edge in the market.

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But how do these enterprise AI use cases come into existence? The answer to this lies in getting a deep-level understanding into the components that power these tech solutions.

The Different AI Sub-Technologies that Affect Enterprises

For enterprises that wish to integrate AI into their processes, it is necessary for them to know the primary sub-technologies and constituents used in AI enterprise software development. All of these components hit different use cases of AI application within organizations, thus making it important for businesses to know the entirety of these sub-technologies.

Key AI Sub-Technologies Impacting Enterprises

  • Machine Learning: Numerous enterprises use machine learning as their core technology in artificial intelligence applications since it helps them learn from data and identify patterns with as little human involvement as possible.
  • Natural Language Processing: NLP involves teaching computers how to understand, interpret, and respond to human language. Necessary in chatbots development and virtual assistance making programs, NLP is also used in various areas within organizations such as customer service automation, increasing communication efficiency and extracting information from emails and social media posts that are not structured.
  • Computer Vision: Enterprises use computer vision to help machines see images or videos and make decisions accordingly. One of the most common enterprise AI examples around this can be seen in using facial recognition to aid security within institutions’ premises.
  • Robotic Process Automation: RPA is automation of routine rule-based tasks through software agents or “robots”. These activities could include data entry, invoice processing and meeting regulatory compliance requirements according to predetermined guidelines laid down by policy makers.
  • Predictive Analytics: Predictive Analytics entails using statistical algorithms combined with machine learning techniques for forecasting future outcomes based on past information patterns. Some of its significant components include demand estimation, risk assessment and marketing optimization.
  • Speech Recognition: This involves using enterprise AI tools to convert spoken language into written text so that algorithms are able to comprehend human instructions and answer users’ query. AI in the enterprise can be utilized for customer care purposes or for offering transcription services.
    Also Read: How much does it cost to build an AI voice generator and text-to-speech reader app like Speechify?
  • Deep Learning: Deep learning is a subset of machine learning that uses neural networks to detect intricate patterns in data sets. Applications for it could include image classification and speech recognition tasks. Additionally, in enterprises, deep learning can help with detailed data analysis such as getting more accurate performance forecasts besides automating difficult decisions.
  • Generative AI: Generative AI is gaining traction within enterprises due to its ability to create new content such as text, images, and even code. It automates creative processes, allowing businesses to develop innovative marketing strategies, enhance customer engagement, and streamline content creation. By leveraging Generative AI, enterprises can generate personalized customer interactions, reduce time-to-market for new ideas, and foster overall creativity and innovation within the organization.

These sub-technologies are interdependent and are usually combined for creating holistic AI solutions for businesses. For example, a company might use an AI platform that incorporates ML, Natural Language Processing, Predictive Analytics on Customer Behaviors (PACB) platforms that analyze customer behaviors to gain insights into decision making processes.

By learning or integrating these building blocks, organizations can create or smartly invest in pre-built enterprise AI applications that can improve their productivity, innovation, and competitiveness. In addition to getting an understanding of the sub-elements that would shape a powerful application, businesses have to make another decision.

AI for Enterprise: Buy vs Build

When integrating AI in the enterprise operations, businesses must decide between buying an off-the-shelf solution or building a custom platform. While buying may seem easier, building a bespoke platform offers significant long-term advantages.

building vs buying an AI solution: key differences
Customization and Flexibility – Building a custom AI platform allows for tailored solutions that meet specific business needs, unlike generic off-the-shelf products that may have unnecessary features and limitations.

Integration with Existing Systems – Custom AI platforms can be seamlessly integrated with existing IT infrastructure, ensuring compatibility and smooth transitions without disrupting current workflows.

Scalability –The AI platform can be designed with scalability in mind, allowing for easy expansion and addition of new features as the enterprise grows, ensuring continuous innovation and support.

Competitive Advantage – Custom AI platforms enable the implementation of proprietary algorithms and models, providing unique insights and optimized processes that offer a competitive edge over those using generic solutions.

Cost Efficiency in the Long Run – Although enterprise AI platform development requires a higher initial investment, it eliminates ongoing licensing fees and modification costs associated with off-the-shelf solutions, leading to greater ROI through precise, tailored improvements in efficiency and productivity.

Ownership and Control – In-house development grants full ownership and control over the AI platform, allowing for independent updates, improvements, and enhanced data security.

Addressing Specific Use Cases – Custom-built AI platforms are designed to tackle the unique challenges of an enterprise, ensuring alignment with business objectives and operational needs, whether it’s advanced predictive analytics or introduction of specialized machine learning models.

In conclusion, while buying an AI solution may offer quick implementation, building a custom enterprise AI platform provides unmatched benefits when it comes to customization, integration, scalability, competitive advantage, cost efficiency, and control. For enterprises aiming to fully leverage AI’s power, investing in a bespoke AI platform can be the best strategic choice.

But at what cost? Let’s look into that next.

The Cost of Bringing AI for Enterprise Project to Life

Investing in enterprise AI software comes attached with multiple costs, especially when partnering with an outsourced development partner. These costs can be categorized into initial development expenses, preparation costs, and ongoing operational costs.

Here’s a detailed tentative breakdown to help you understand the financial commitment that would be required to develop and maintain an AI platform.

1. Development Costs

Partnering with an outsourced development firm can streamline the AI development process, but it comes with its own set of costs, although significantly lower than building the software in-house.

  • Project Scoping and Planning: Initial consultations and project scoping with the development partner can cost between $5,000 and $20,000, depending on the project’s complexity.
  • Development: The core development work, including AI model development and training, software engineering, and user interface design, can range from $75,000 to $200,000, or more. Rates can vary based on the partner’s expertise and geographic location.
  • Licensing and Software Tools: Development may require specific software licenses and tools, adding another $10,000 to $50,000 to the budget.

2. Preparation Costs

Before development starts , enterprises must prepare their internal infrastructure and data resources. These preparation costs are crucial to ensure the project’s success.

  • Data Acquisition and Preparation: High-quality data is essential for training AI models. Acquiring, cleaning, and preprocessing data can cost between $50,000 and $200,000. This includes purchasing datasets and employing data engineers.
  • Infrastructure Setup: Setting up the necessary computational infrastructure, whether on-premise or cloud-based, involves significant expenses. Cloud services like AWS, Azure, or Google Cloud can cost $10,000 to $100,000 annually, depending on usage.
  • Staff Training and Onboarding: Preparing your team to work with the new AI system requires training sessions and workshops, costing between $10,000 and $50,000.

3. Integration and Deployment Costs

Integrating the AI platform with existing enterprise systems and deploying it across various departments is a critical phase with its own costs.

  • System Integration: Custom API development and integration with current systems can cost from $20,000 to $100,000.
  • Deployment and Testing: Deploying the AI platform and conducting thorough testing to ensure it meets performance standards can range from $20,000 to $40,000.

4. Ongoing Maintenance and Support

Maintaining an AI platform requires continuous investment to ensure its optimal performance and adaptability to changing needs.

  • Technical Support and Updates: Ongoing technical support, regular updates, and troubleshooting services can cost $50,000 to $150,000 annually.
  • Scalability and Enhancements: As the enterprise grows, scaling the AI platform and adding new features can incur additional costs of $50,000 to $200,000 annually.
  • Compliance and Security: Ensuring the AI platform complies with industry regulations and implementing robust security measures involves ongoing costs of $20,000 to $100,000 per year.

get in touch with us to find the exact cost to build an enterprise AI tool

Now that we have entered the execution stage of building a software that would define the impact of AI in enterprise, there’s something that you should note before making an investment – challenges you are most likely to encounter.

A Probable List of Challenges for Incorporating AI in the Enterprise

In our history as an enterprise software development company, we have seen businesses facing challenges that make successful implementation and integration of AI complex. Here’s a list of those challenges faced by enterprises when they decide to adopt AI technologies.

1. Data Quality and Availability

To develop accurate AI models, it is necessary that there is high quality data available for training. Often enterprises find it difficult to get good datasets which are clean enough, relevant or even comprehensive. On multiple instances, data is spread across multiple departments needing to be cleaned up before they are integrated, taking up a lot of time and resource allocation.

2. Integration with Legacy Systems

Legacy systems form the basis for many businesses’ operations, however very few support present-day AI technologies, making smart integrations difficult. International standards and compatibility between old and new information systems can only be achieved using customized APIs, middleware or through the help of very skilled IT personnel.

Also Read: Legacy Application Modernization Strategy: A Comprehensive Guide to Revitalizing Your IT Infrastructure

3. Ethical and Privacy Concerns

Most times in order for artificial intelligence software to work properly, businesses need an enterprise AI strategy that would handle large quantities of sensitive data, which brings ethics into conversation. Maintaining users’ trust would need businesses to partner with a software development firm that knows the intricacies of building ethical solutions.

4. Scalability Issues

The scalability from prototype projects to full-scale implementation across enterprises poses a huge challenge. AI solutions that work well at small scale often fail to scale up effectively when applied in real world settings with large datasets or complex variables. It is important that any increase in the number of people utilizing artificial intelligence should not lead to reduction of consistent performance for the organizations.

5. Continuous Monitoring, Updating, and Testing

AI systems require constant supervision, updates, and maintenance for them to keep on working. They have to be retrained using fresh information so that they may adjust to changing environments while performance checks are supposed to take place periodically to detect any problems that might arise during operations.

6. Generative AI Challenges

Generative AI brings its own set of unique challenges to enterprises. One significant issue is the potential for generating biased or inappropriate content. Ensuring the ethical use of Generative AI requires rigorous filtering and monitoring mechanisms. Additionally, the computational resources required for training and deploying Generative AI models can be substantial, leading to higher costs and complexity in managing these systems.

Enterprises must also address intellectual property concerns, as the technology can inadvertently create content that closely mimics existing copyrighted works, necessitating careful oversight and legal considerations.

Appinventiv’s Role in Enterprise AI Adoption and Implementation

Amidst innumerable enterprise AI benefits, there are also key challenges that organizations have to deal with, as we just saw. For firms to improve their AI implementation efforts it is necessary to understand and manage these challenges. This is where Appinventiv comes in. Appinventiv, as an artificial intelligence development services firm, has worked on tens of enterprise projects built on AI capabilities.

For instance, for KFC, one of the largest fast food giants globally, our team implemented advanced AI analytics for the brand to measure app performance properly. Our efforts led the client to shoot its conversion rate to 22% and uplift revenue through the app by 100% during peak season.

KFC mobile app revamp in collaboration with Appinventiv

In another example, for a leading bank in Europe, we developed an AI-based software that helped the client reduce customer churn rate on the bank’s home loan portfolio significantly. Our efforts also led the client to increase customer retention by 20% and reduce manual processes by 35%.

In addition to solving the challenges and building solutions that align with all the key AI enterprise trends, we also work as the tech partner of our clients, in its truest sense – something that can be validated through the support that we extend in building business models or assisting with post-development promotion strategies.

Here’s a snippet of it.

Marketing Your Enterprise AI Software Post-Development

Deploying and marketing an enterprise AI platform calls for a strategic approach that goes beyond high-level concepts. CEOs and CIOs need to focus on concrete, actionable steps to effectively introduce their AI solutions into a competitive market.

This involves identifying unique selling points, leveraging targeted outreach, engaging potential clients through direct interactions, and utilizing various marketing channels to build visibility and credibility. Here are some specific strategies to successfully launch and market the enterprise AI platform post an organization’s successful investment in AI development.

Employing LinkedIn Sales Navigator for Targeted Outreach

Identify key decision makers in specific industries using LinkedIn Sales Navigator and reach out to them. Mention how your AI platform will solve their exact problems in your messages. For example, use phrases like improving patient data management in healthcare when talking about targeting this sector.

Join Niche Industry Forums and Groups

Go to the industry-focused forums on LinkedIn or the Reddit subreddits where your audience likes to hang out online. During these discussions, make sure you add value without directly promoting yourself but find opportunities to mention your AI platform discreetly. If you created an application tailored for a bank or financial industry, find forums discussing financial technology topics.

Conduct Local Workshops and Seminars

Plan small AI-focused workshops or seminars within your locality that are related to its applications. You can attract local business owners, IT managers, and other stakeholders by inviting them. The session can include live demos of the system besides open chats to help create credibility and interest.

Provide a Time Limited Free Trial

Limited time free trial access can be given to clients looking at the possibility of using your AI software. Make it easy for them to sign up and get started. For instance, offer a 30-day full access free trial option and during this time, communicate with users so as to see how they are interacting with your product and assist in any inquiries.

Utilize Pay-Per-Click Advertising

To attract potential clients, you can also create targeted PPC campaigns through Google Ads and LinkedIn. Advertisements could be created using specific keywords that are related to your industry as well as artificial intelligence solutions e.g., “AI for enterprise healthcare” or “AI-powered financial analytics”. Make sure the advert has a strong call-to-action and drives users to a relevant landing page in addition to emphasizing on unique selling points through compelling copies.

Incorporating AI into enterprise operations is not a futuristic business goal but a current-day necessity for organizations looking to stay competitive in an increasingly digital ecosystem. Enterprise AI offers revolutionary benefits by automating mundane tasks, enhancing decision-making through predictive analytics, and powering innovation across various domains.

However, a successful implementation would require careful planning, addressing challenges such as data quality, integration with legacy systems, and partnership with a team of skilled personnel.

As we move ahead, the role of AI in shaping the future of enterprise processes will only expand. Embracing this technology today not only provides immediate benefits but also positions businesses for long-term success in a rapidly evolving landscape. The time to invest in enterprise AI is now, and those who do so with a well-thought-out strategy will undoubtedly reap substantial benefits.

FAQs

Q. What is enterprise AI?

A. Enterprise AI refers to the integration of artificial intelligence technologies into the core operations and processes of large-scale organizations. It comprises a wide range of applications, including machine learning, natural language processing, computer vision, and robotic process automation, tailored specifically to meet the needs of enterprises. 

The most common goals of enterprise AI can be listed as – enhancing business operations by automating routine tasks, providing data-driven insights, improving decision-making processes, and ultimately driving innovation and competitive advantage. 

Q. How can AI help enterprises?

A. AI can significantly transform enterprises by automating repetitive tasks, analyzing large volumes of data, and providing actionable insights. This, in turn, leads to increased operational efficiency, reduced costs, and enhanced decision-making capabilities. 

For example, the technology can help in predictive maintenance by identifying probable equipment failures before they occur, thereby reducing downtime and maintenance expenses. In customer service, AI-powered chatbots can handle user inquiries, allowing human agents to focus on more complex issues. Additionally, AI can improve sales and marketing efforts by analyzing customer behavior patterns and predicting future trends, enabling more targeted and effective campaigns.

Q. How to implement AI in the enterprise?

A. Implementing enterprise AI involves several key steps. First, define the business objectives and specific use cases for AI within the organization. Next, ensure the availability of high-quality data, as AI systems rely on large datasets for training and accuracy. You can collaborate with skilled AI professionals or consider partnering with specialized AI development firms to design and develop the AI solutions. Following this, integrate the AI system with existing IT infrastructure to ensure seamless operation. 

Additionally, address AI for enterprise challenges such as data privacy, compliance, and scalability during the planning and implementation phases. Finally, invest in continuous monitoring, maintenance, and employee training to adapt to evolving business needs and technological advancements. 

THE AUTHOR
Sudeep Srivastava
Co-Founder and Director
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